Transparent Communication
Hamara privacy language simple aur direct hai, lamba legal jargon nahi. Updates ke baare mein pehle se notification milti hai.
LEGAL REFERENCE
Privacy Policy - e 22 par Aapka Information Mehfooz Hai
Hamari privacy policy aapke personal data ki security ke liye banaya gaya hai. e 22 par account khulne se lekar JazzCash, Easypaisa, SadaPay aur Raast ke through payment...
Encrypted Account DataSecure Payment ProcessingLocal Compliance Standards
Hamara Data Protection Approach
e 22 par aapka personal information—naam, email, phone number aur financial details—sirf aapke account management aur payment processing ke liye use hota hai. Jahan Pakistan ke local qanoon ijazat dete hain, wahan aapka data secured servers par rakha jata hai. JazzCash, Easypaisa, SadaPay aur Raast payments directly unke encryption tunnels se guzarte hain. Hamara policy third parties ke sath sharing allow nahi
karta except jahan legal requirement hove. Account access logs aur transaction history aapke control mein rahe.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
APNE HAQOQ KO SAMJHIYE
Privacy Concerns ke liye Contact Paths
Team online
Email Support
Aapke data-related questions ke liye hamara email team 24/7 available hai. [email protected] par likhin aur 48 hours mein jawab payen.
Account Settings
Aapka personal information aur communication preferences apne e 22 account settings se directly manage kar sakte ho. Any time update ya delete kar sakte ho.
Data Access Request
Aapke liye jo data hamne rakha hai us ka complete record manga sakte ho. Request submit karne par 30 days mein sab kuch milega.
VISWAS KE NISHAAN
How We Keep Your Trust in Data Handling
Encryption Standard
Sab account logins aur payments 256-bit SSL encryption se protected hain. Hamara backend infrastructure regularly tested hota hai security vulnerabilities ke liye.
Payment Partner Vetting
JazzCash, Easypaisa, SadaPay aur Raast—har ek Pakistan ke regulated payment networks hain. Hamara integration unke security standards follow karta hai.
Audit & Compliance
Hamara data handling quarterly audits se guzarta hai. Local Pakistan regulations aur international best practices dono follow hote hain.
No Selling of Data
Aapka personal information third-party advertisers ya data brokers ko nahi bikte. Sirf operational necessity aur legal orders hamari policy ko override karte hain.
Breach Notification
Agar kisi tarah ka unauthorized access detect ho toh aapko 72 hours mein notify kar denge aur mitigation steps bata denge.
Retention Policy
Account close hone ke baad, transaction records 7 saal rakhe jate hain compliance ke liye. Personal identifiers delete kar diye jate hain.
FARQ SAMJHIYE
Hamara Policy Approach - Dusron Se Alag
User-Controlled Settings
Email frequency, promotional messages, data sharing preferences—sab kuch aap apne account se manage kar sakte ho.
Pakistan-First Design
Hamara policy specifically Pakistan ke payment systems aur local regulations ko dhyan mein rakh ke banaya gaya hai.
No Hidden Clauses
Policy mein jo likha hai woh simple language mein hai. Terms change hone se pehle aapko email aur in-app notice milta hai.
Local Support Language
Privacy concerns ke baare mein Urdu aur English dono mein support available hai. Native speakers team se baat kar sakte ho.
Regular Review Cycle
Hamara privacy team quarterly aapni policies ko revisit karta hai taaki local law changes ko reflect kar sake.
Third-Party Minimal
JazzCash, Easypaisa, SadaPay, Raast—sirf Pakistan ke regulated payment partners. Advertising networks ya analytics giants nahi.
Features That Show Our Privacy Commitment
Session Timeout
Inactivity ke baad automatically logout. Shared devices par aapka account secure rahe. Timing aap customize kar sakte ho.
Two-Factor Authentication
Login ke liye OTP required hota hai. JazzCash, Easypaisa aur Raast withdrawals ke liye extra verification layer.
Payment Method Privacy
Aapke JazzCash number, Easypaisa account ya SadaPay details directly hamari servers par store nahi hote. Tokenized payment flow use hota hai.
Activity Log Access
Login history, device information, location data—sab kuch aapke account dashboard mein visible hai. Suspicious activity detect hone par alert mil jaata hai.
Data Export Option
Aapne sab personal data aur transaction history ko export kar sakte ho JSON ya CSV format mein. Account transfer ya backup ke liye useful.
Account Deletion Request
Permanent account closure chahen to request submit kar sakte ho. 30 days mein sab personal data delete ho jaata hai. Compliance records hathor exception hote hain.
Privacy Policy ke Bare Mein Aapke Sawal
JazzCash, Easypaisa, SadaPay aur Raast transactions encrypted channels se guzarte hain. Hamara servers direct card numbers ya account passwords store nahi karte. Tokenized payment method use hota hai taaki actual details hidden rahe.
Nahi. Hamari policy third-party advertisers aur data brokers ke sath sharing strictly prohibit karta hai. Sirf operational necessity—jaise payment processing ya customer support—ke liye data share hota hai.
Immediately contact karo [email protected] ko. Password reset karte hain aur login activity review hote hain. Unauthorized transactions detect hone par investigation start hoti hai aur aapko notify kiya jata hai.
Personal information—naam, email, phone—30 days mein delete ho jaata hai. Transaction history aur payment records 7 saal rakhe jate hain taaki legal aur compliance requirements fulfill ho.
Bilkul. Account settings se 'Download My Data' option use kar ke apne sab information—profile, transaction history, preferences—JSON ya CSV format mein export kar sakte ho.
Policy changes se pehle aapko email notification mil jaata hai. In-app banner bhi dikhta hai. Significant changes ke liye explicit consent required hota hai.
Hamara site essential cookies use karta hai taaki account functionality aur security maintain rhe. Analytics cookies optional hote hain aur aap account settings se disable kar sakte ho. Marketing tracking nahi hota.